- INFORMATION WE COLLECT
- OUR USE OF PERSONAL INFORMATION WE COLLECT
- INFORMATION WE SHARE WITH THIRD PARTIES
- VISITORS FROM OUTSIDE THE U.S
- UPDATING YOUR PERSONAL INFORMATION
- PRIVACY OF CHILDREN ON OUR WEBSITE
- LINKS TO OTHER WEBSITES AND SERVICES
- SECURITY STATEMENT
- QUESTIONS OR CONCERNS?
INFORMATION WE COLLECT
- 1. General Browsing Information
SnookiesFootsies.com gathers navigational information during each visitor’s use of our website. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells SnookiesFootsies.com about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our website and services (i.e. the time it takes a visitor to connect to our website or download pages). The navigational information helps us better understand a visitor’s experience at SnookiesFootsies.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.
- 2. Personal Information
Snookie’s Footsies may ask you to provide personal information when you establish or update a SnookiesFootsies.com account, sign up for or manage your text alerts, place an in-store order, enter a contest or sweepstakes, participate in a survey, shop online, check the status of an order or review order history, provide a review about our products, purchase and send a gift card or eGift Card, search for products on our site or provide information about your shoe preferences. Categories of information collected include name, address, email address, recipient’s name and email address, order information, telephone number, credit card information, birth month and day, your review of our products, saved searches, preferred brands, messages or reminders you create.
OUR USE OF PERSONAL INFORMATION WE COLLECT
Snookie’s Footsies uses the personal information we collect from you in store or online at SnookiesFootsies.com for the following purposes:
- to deliver products that you have ordered, fulfill requests that you have created, and process your return or exchange;
- to understand your needs and preferences, possibly through surveys, product evaluations or cookies;
- to develop, market and sell products and services to you and to tailor your experience on the SnookiesFootsies.com website to your interests;
- to contact you or the product recipient(s) in the event of order or delivery difficulties;
- to manage and develop Snookie’s Footsies business and operations, administer accounts, collect and process payments;
- to respond to your inquiries;
- to deliver information through the various communication channels you have provided to us about our products or website, including adding you to a Snookie’s Footsies email list
- to our customer phone and mail marketing list when you register for an account, or make or make a purchase.
If you create or modify a snookiesfootsies.com account you may save personal information in that account, such as name, shipping and billing addresses and credit card information, and we will access this saved information to make your shopping quicker and easier. We also require you to create and/or access your account to use various services on the website, including creating a product review. Because you must create or access your snookiesfootsies.com account prior to creating a review, it is possible that we could associate you with the review you provide. Information you include in a product review may be used by us to enhance and personalize our product offerings to you.
If at any time you would like to stop future delivery of promotional email, please follow the removal instructions located at the bottom of each message. Asking us to stop delivery of future promotional email will not prevent you from receiving email communications relating to any online order you place at SnookiesFootsies.com, requests to participate in surveys about our products other operational email communications or emails forwarded to you by a friend that tell you about our products.
INFORMATION WE SHARE WITH THIRD PARTIES
We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring online activity at SnookiesFootsies.com, conducting surveys, maintaining our database, taking and processing gift card and eGift Card orders, administering emails, operating co-brand credit card programs and administering drawings or contests. Third parties also provide aggregate, comparative information on the performance of our site to us and a select group.
If, after making a purchase at SnookiesFootsies.com, you choose to participate in a survey or review you will be providing it to a third party whom we use to process the product reviews. Product reviews that comply with the review rules noted may be published on this website, and some may be published through other communication channels, including, but not limited to emails, television and catalogs. Published reviews may identify the author’s review nickname and location or rate the reviewer.
Email addresses collected in store or on this website will be shared with third party service providers.
If Snookie’s Footsies were ever merged with, acquired by or acquires another business entity, some or all of the personal information collected about you would be shared with this entity, as well as retained by Snookie’s Footsies.
VISITORS FROM OUTSIDE THE U.S.
At this time, we are not set up to ship internationally.
- Do we share information from cookies with third parties?
We carefully select third party advertising companies and allow them to collect non-personally identifiable information by placing cookies when you choose to visit them and when you visit SnookiesFootsies.com. These selected companies may use information (not including your name, address, credit card information, email address, or telephone number) about your choice to visit and your visits to our site and other websites to provide advertisements about Snookie’s Footsies products and services on this and other websites. These selected companies also provide this information to us which we use to gauge the effectiveness of the advertisements they place about our products and services and for marketing purposes. If you would like more information about this practice and to know your choices about no longer having information from these third party cookies used by these companies or provided to us, click here.
We have also selected companies that will assist us in better understanding your use of our site. These companies will place cookies on your computer upon a visit to our site to collect information on our behalf and may also make use of web bugs. These companies will use both third party and first party cookies. Blocking cookies served from third party domains will not block the first party cookies. The information these companies collect educates us on such things as search engine referral, how you navigate around our site, traffic driven by banner ads, responses to email, unique visitor identification, and product browsing and purchasing information, and allows us to better serve your interests and provide you with more personalized product offerings. SnookiesFootsies.com does not allow these companies to collect credit card, username or password information. The information collected on our behalf is analyzed and returned to SnookiesFootsies.com. Other than possibly allowing use of collected data on an aggregate basis, the companies providing these services are required to maintain all information collected and the analysis of this information in confidence. As a visitor to SnookiesFootsies.com, you have the option to deactivate the ability of these companies to analyze your browsing and purchasing behavior on our site. You may also choose to continue to benefit from the improved shopping experience which this analysis allows us to provide to you. Since this opt-out relies on cookies, if you delete your cookies, you will need to opt-out again. To learn more about the various levels of privacy and confidentiality you can select with respect to these companies and to exercise your choice, click here.
UPDATING YOUR PERSONAL INFORMATION
We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging into your SnookiesFootsies.com account.
PRIVACY OF CHILDREN ON OUR WEBSITE
Our website is a general audience website and it is our intention that our website should be used only by persons over the age of 13. To ensure compliance with federal law, SnookiesFootsies.com does not knowingly collect or maintain information provided by children under the age of 13.
LINKS TO OTHER WEBSITES AND SERVICES
For your convenience, our website may contain links to other sites. Links that appear on SnookiesFootsies.com should not necessarily be deemed to imply that we endorse or have any affiliation with the linked websites. Snookie’s Footsies is not responsible for the privacy practices or the content of such websites. We encourage you to review the separate privacy policies of each site you visit.
SnookiesFootsies.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, and secure socket layer certificate authentication.
We designed SnookiesFootsies.com to accept orders only from Web browsers that accept cookies and permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS
Snookie’s Footsies, Inc. collects various types of personal information about you both online (at SnookiesFootsies.com) and offline during the course of our customer relationship. Under California law, if you are a resident of California, you may make a written request to Snookie’s Footsies, Inc. to request how we have shared your information with third parties for their direct marketing purposes. In response to your written request, Snookie’s Footsies, Inc. is allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use it for their direct marketing purposes.
In your request, please specify that you want a “Your Snookie’s Footsies’ California Privacy Rights Notice”. Please allow 30 days for a response.
Snookie’s Footsies, Inc.
Attn: Legal Dept
44-491 Town Center Way – Suite B
Palm Desert, CA 92260
Customer Preferences and Opt-Out Choices
E-MAIL: To opt-out of receiving promotional or marketing e-mails from SnookiesFootsies.com at a specific email address, you may:
- Use the unsubscribe link in the footer of any e-mail sent by SnookiesFootsies.com.
- Unsubscribe by signing into your account on SnookiesFootsies.com, click on my profile and indicating your opt-out preference.
- Or contact us by mail at Snookie’s Footsies Customer Service, Attn: Privacy Office, 44-491 Town Center Way – Suite B, Palm Desert, CA 92260. Note: It may take up to 10 business days to process your request.
My Customer Survey Emails: We separately may send surveys, via e-mail, to our customers in order to collect opinions and feedback about their shopping experiences. To opt-out of receiving survey e-mails from Snookie’s Footsies, you may use the unsubscribe link at the bottom of any survey e-mail.
THIRD PARTY SHARING: If you prefer that we not disclose your information to third parties for marketing purposes, you can:
- Contact us by mail at Snookie’s Footsies Customer Service, Attn: Privacy Office, 44-491 Town Center Way – Suite B, Palm Desert, CA 92260. If you choose to write to us, please include your name, address, email address, and the last four digits of your account number (if you have one) and state “NO THIRD PARTY SHARING” in your request.
- Online Behavioral Advertising (OBA): Online behavioral advertising uses information about you to provide relevant, targeted advertising likely to be of interest to you. Click here for additional information on online behavioral advertising. If you would like to opt-out of online behavioral advertising, please click here. Please note that you will be opted out of all online behavioral advertising from all business members of the Network Advertising Initiative. If you opt-out, you may continue to see or receive advertising from SnookiesFootsies.com, however, these ads may not be as relevant to you.
DO NOT TRACK (DNT): SnookiesFootsies.com does not currently have the capabilities to recognize the various Do Not Track signals from different web browsers. Customers may manage their preferences for tracking across sites in the Online Behavioral Advertising section above. For more information on Do Not Track please visit http://www.allaboutdnt.org/
QUESTIONS OR CONCERNS?
Snookie’s Footsies, Inc.
Attn: Legal Dept
44-491 Town Center Way – Suite B
Palm Desert, CA 92260
This Privacy Statement is effective as of November 1, 2014. Please check here periodically for notice of updates to this Privacy Statement.